Virtual communication methods allow you to share information and thoughts via the internet with distant colleagues and clients. They are available in a variety of forms, including instant messaging and email. Nowadays, more and more people work remotely and these communication methods are now essential for home-based employees to increase their productivity. However, these tools pose unique challenges that can result in miscommunications. The good news is that you can enhance your online communication skills by implementing techniques like setting clear expectations, using the right tools and scheduling regular updates.
Facilitates Open Communication
Virtual communication can be difficult because physical interactions provide many non-verbal signals. For instance, it can be difficult to discern if someone is bored or not interested in a conversation. In addition, if you cannot hear someone’s voice on a phone call it is possible that you won’t be able understand their tone of voice or their intentions.
Encourages Flexibility
Virtual communication can provide a degree of flexibility that can help people better manage their time and finish projects within the timeframes they need to. It also allows organizations to gain access to talent from around the globe, which increases productivity.
Assures that there is an account of the conversation: Online communication usually leaves a trace regardless of whether it’s an video call, email, or chat message. This prevents miscommunications and ensures that all parties understand the conversation. Additionally, it enables you to monitor progress and identify areas that require improvement.